POST-CONTACT DATA ABOUT PUBLIC SERVICES

The Bureau of Justice Statistics (BJS) estimates that there are 53.5 million contacts between police and civilians (aged 16+) per year. Post-contact data collection sheds light on what happens during traffic stops, service calls, and other points of contact.

Systematically collecting demographic data about race and ethnicity can help identify inequities in stop volume, outcomes, and services that police are providing to the public. This is now required by the State of California (and others) and is considered best practice.

Asking community members and officers procedural questions means that My90 collects specific data. Post-contact data collection is not a customer satisfaction survey, official complaint, or general feedback. We complement existing channels without creating redundancies.